This document is pending legal review and may be updated.

Cookie & Tracking Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. We also use similar technologies such as localStorage. This page explains what data our platform stores and why.

1. Strictly Necessary Cookies

These cookies are required for the platform to function. They cannot be disabled. No consent is required under ePrivacy Directive Art. 5(3) as they are strictly necessary for the service you requested.

NamePurposeDurationProvider
sb-*-auth-tokenAuthentication — keeps you logged inSession (cleared on logout)Supabase
sb-*-auth-token-code-verifierSecure login verification (PKCE flow)Temporary (cleared after login)Supabase

2. Analytics (Requires Consent)

We use Vercel Web Analytics and Speed Insights to understand how visitors use the platform and to monitor performance. These tools do not set cookies, but they do collect anonymised usage data that is processed by Vercel Inc. (USA) under Standard Contractual Clauses (SCCs). This data is only collected if you have given consent via the banner.

TechnologyPurposeData collectedProvider
Vercel Web AnalyticsPage view tracking, visitor counts, referrersPage URL, referrer, browser type, country (no IP stored)Vercel Inc. (USA)
Vercel Speed InsightsPage load performance (Core Web Vitals)LCP, CLS, FID metrics, page URLVercel Inc. (USA)

Note: Vercel Analytics does not set cookies. It uses a privacy-friendly hash-based approach. However, because usage data is transmitted to servers in the United States, we request your consent before activating these tools.

3. Third-Party Services

Some platform features load content from third-party providers. These services may set their own cookies or collect data when you interact with them.

ProviderPurposeLegal basis
Stripe Inc. (USA)Secure payment processing — loads when you enter payment details or a payment card is required (e.g., booking confirmation, no-show penalty)Strictly necessary (contract performance)

Stripe Elements loads as an embedded iframe and may set cookies for fraud prevention and payment security. These are strictly necessary for payment processing and do not require separate consent. Stripe's privacy policy applies to data collected within their iframe.

4. Local Storage

We use your browser's localStorage (not cookies) to remember your preferences. This data never leaves your device.

NamePurposeDuration
juncu-analytics-consentStores your analytics consent choiceUntil you clear browser data
i18nextLngStores your preferred languageUntil you clear browser data

5. Managing Your Preferences

You can change your analytics consent at any time using the "Cookie preferences" link in the page footer. You can also clear all stored data by clearing your browser's cookies and site data for this domain.

6. Contact

For questions about our use of cookies and tracking technologies, contact us at support@juncu.ai.